Like many small businesses, I struggled to make ends meet during COVID and decided to obtain relief aid with a PPP Loan. I tried applying with another company, but the application process was so difficult that I gave up until a friend of mine recommended Biz2Credit. I wish I could give them more stars for creating a user friendly website. The application process was simplified from start to finish, and the communication once my application was submitted was superb! Once I was eligible for loan forgiveness, Biz2Credit reached out again to remind me to apply, and also to register for their webinars on how to obtain Loan Forgiveness.
However, what makes this company stand out is the customer service I received. I thought I had submitted everything required for PPP Loan Forgiveness, but was still receiving reminders to apply. I emailed the support team at Biz2Credit and received a phone call from one of their representatives, Darcel M. I was on my way to the airport and unable to look at my laptop to check whether my application stated whether I had completed all the steps for Loan Forgiveness. She went above and beyond by checking what I’d submitted, troubleshooting the issue, and getting my file to the underwriting team for review as time was of the essence on the deferment period. Again, I received updates from Biz2Credit on the progress of my Loan Forgiveness through the dashboard and by email.
Biz2Credit is focused on funding what’s next for small business. Biz2Credit has provided over $3 billion in small business loans and financing. With over 350 employees globally, our team – made up of top-notch engineers, marketers and data scientists – is building the next generation in business lending solutions.
The money was in my bank a few days later
I’m grateful Biz2Credit was there for me when my business needed help, and most of all that they know when to apply a human element when there are glitches in the system. Darcel M and the team at Biz2Credit are exceptional, and I highly recommend this company to any business owner seeking a loan. Thank you, Biz2credit, for all that you did to help me through a tough time!
I’m so thankful for Biz2credit. On my first loan I only applied on the weekend after all the banks had closed their applications. I was referred to them by the SBA. I received a call from Tenzin who quickly did the application for me. He made the process very simple, he clearly told me what I needed and got my loan approved in a few days. I did not have an accountant help me and he said we could do it on our own.
On the second loan the information was prie and I received multiple emails to complete the application online, They had most of the information from the prior loan and I needed to do very little. There are a lot of mentions that it was hard to talk to anyone on the phone at this point, that is true, but remembered it was a pandemic and I can cut them some slack for being a little slower. Apparently many financial institutions were in a similar situation. When I did get Ankit on the phone he was kind, quick installment loans Iowa county and efficient, he stayed on top of the application until it was approved, he even got me 10K more than the first loan due to some changes on my tax return. And great news is they quickly sent out emails when it was time to apply for forgiveness. They simplified the process and both loans have been forgiven. Highly recommend them.